I have always fathomed myself as an individual who is highly skilled in the art of diplomacy whilst being equipped with an abundance of patience; however, recently, i've noticed a slight change that threatens to abolish these "gifts" of mine.
Patience and diplomacy as we all know are two very essential qualities to have if you opt to develop a career in the hospitality industry. You need these qualities whenever you deal with irate, slow or just anyone who knows how to push your buttons -- both colleagues and guests alike.
Having been officially a part of this industry -- as an employee and not an intern -- for 2 whole months now, I catch myself often cussing for numerous reasons whilst being on the front desk. As a frontliner, you come face to face with different personalities from a diverse range of nationalities; some good, some bad and some just plain nasty! I've encountered most of these personalities and I must say, some instances definitely test your patience and professionalism.
Like I mentioned earlier, I have always believed that I can firmly categorize myself as "someone who rarely gets pissed off" hence, having a great deal of control towards annoyance. After a short span of time in this industry though, I begin to question myself if I really have the ability to act like everything's all right with a sweet smile but I just wanna scream my lungs out with words that definitely will not make my momma proud.
I think it's just the stress that's getting to me; all the complaints, the arguments, the joiners that have bitch-fits, the workload, the change of shifts and the PAY. I swear, what I'm earning right now isn't upto par with the amount of stress this job entails. Most people celebrate every payday but in my case, I just get depressed everytime I face the screen of the ATM machine. Sigh.
Okay, I realized I'm just ranting now. Haha but isn't blogging all about freedom to express one's thoughts?
I'm just baffled by the fact that I easily get irritated lately with the simplest of things and it's definitely a huge shocker for me; this job is morphing me into an irate, atrocious person who lacks sleep! Damn! Okay, atrocious might be too much of an adjective to describe myself haha but I sorta feel that I'm starting to turn into one.
I guess having to work 6 days a week without even having time to go unwind can really bring out the grouchy side of a person. This is all just a phase i'm assuming and I sure hope this fades soon.
So.. Patience, are you there? Hello? It's all right to come back home to Papa.
'til then,
Patiently waiting for patience,
DJ
And they ask, "What's it like to live in Dubai?"
9 years ago