Thursday, July 22, 2010

Hello Patience, are you there?

I have always fathomed myself as an individual who is highly skilled in the art of diplomacy whilst being equipped with an abundance of patience; however, recently, i've noticed a slight change that threatens to abolish these "gifts" of mine.

Patience and diplomacy as we all know are two very essential qualities to have if you opt to develop a career in the hospitality industry. You need these qualities whenever you deal with irate, slow or just anyone who knows how to push your buttons -- both colleagues and guests alike.

Having been officially a part of this industry -- as an employee and not an intern -- for 2 whole months now, I catch myself often cussing for numerous reasons whilst being on the front desk. As a frontliner, you come face to face with different personalities from a diverse range of nationalities; some good, some bad and some just plain nasty! I've encountered most of these personalities and I must say, some instances definitely test your patience and professionalism.

Like I mentioned earlier, I have always believed that I can firmly categorize myself as "someone who rarely gets pissed off" hence, having a great deal of control towards annoyance. After a short span of time in this industry though, I begin to question myself if I really have the ability to act like everything's all right with a sweet smile but I just wanna scream my lungs out with words that definitely will not make my momma proud.

I think it's just the stress that's getting to me; all the complaints, the arguments, the joiners that have bitch-fits, the workload, the change of shifts and the PAY. I swear, what I'm earning right now isn't upto par with the amount of stress this job entails. Most people celebrate every payday but in my case, I just get depressed everytime I face the screen of the ATM machine. Sigh.

Okay, I realized I'm just ranting now. Haha but isn't blogging all about freedom to express one's thoughts?

I'm just baffled by the fact that I easily get irritated lately with the simplest of things and it's definitely a huge shocker for me; this job is morphing me into an irate, atrocious person who lacks sleep! Damn! Okay, atrocious might be too much of an adjective to describe myself haha but I sorta feel that I'm starting to turn into one.

I guess having to work 6 days a week without even having time to go unwind can really bring out the grouchy side of a person. This is all just a phase i'm assuming and I sure hope this fades soon.

So.. Patience, are you there? Hello? It's all right to come back home to Papa.

'til then,

Patiently waiting for patience,
DJ